Help and support
Contact iBot
Get help with your account, desktop setup, billing, marketplace purchases, or a safety concern.
Start with the FAQ
Common questions about the desktop runner, Python, free limits, private sync, Pro, and paid automations are covered in the FAQ.
Contact support
iBot is currently in private beta. Please reply to your beta invitation or use the support channel that provided your build. A public support email will appear here before public launch.
Desktop troubleshooting
Include your iBot version, Windows version, Python version, and the relevant support-log excerpt. Remove passwords, API keys, private automation content, and other sensitive information before sending logs.
Billing and safety
For billing, include the purchase date and Stripe receipt identifier, but never send a full card number. For a harmful or infringing public automation, include its Shared Library URL and explain the concern.